SHIPPING & RETURNS
Shipping Policy
FREE COLLECTION :
Used 2 Be Yours is located in the small town , surrounded by the best wine farms and breathtaking mountain range, better known as Stellenbosch. Once your order has been processed and packaged a free pick up can be arrange at our studio in Stellenbosch. Collections are every Thursday between 12:00 & 16:00 at our studio. Confirm the time you'd like to pick up your parcel & we'll send you the studio location via WhatsApp.
ARAMEX :
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All courier shipping will have an additional cost that needs to be added to your total when checking out. Aramex is R100 extra from small to large parcels & ships straight to your front door within 1-3 days. Once your order has been shipped you'll receive a tracking number via email and you'll be able to track your parcel on their website.
PUDO :
All courier shipping will have an additional cost that needs to be added to your total when checking out. Pudo, that's partnered with The Courier Guy, is R60 - R80 extra depending on the size of your parcel & ships straight to your front door within 1-4 days. Once your order has been shipped you'll receive an email from The Courier Guy with a tracking number to track your parcel on their website.
Return & Exchange Policy
Unfortunately, we do not offer any returns, exchanges or refunds.
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All of our items have been thoroughly quality checked, cleaned and fixed if necessary before it's dropped on our website/app. We strive to stock the best of the best quality thrifted items, but because the majority of our stock is secondhand they might have their imperfections here and there. All imperfections are stated in the description of our all of our items stocked on our website/ app. More detailed images of said imperfections can be sent upon request.
*Used 2 Be Yours will not be held responsible if you parcel has been damaged during the shipping process as all items have been quality checked before shipping.*